Customer service

For us customer service is not only a necessity. It is an integral part of our business and cornerstone of our philosophy. We consider ourselves experts in the area of international shipping and therefore consider it our duty to support you when you want to have something to be shipped.

Our customer service is available every day

from 09.00 to 22.00 CET

We are proud of offering numerous customer service options and are looking forward to help you with any questions you might have!

WhatsApp

WhatsApp is our most popular contact option, just send us a message and we'll try to solve your issue via chat.

+49 89 20 190 127

Facebook Messenger

You can also reach us on Facebook - shoot a message and we'll be there for you!

ShipGerman

E-Mail

Of course there also is an e-Mail address, reach out to us and you'll have a response very soon.

help@shipgerman.com