Our services

We offer a wide range of services for your shipment to make sure we can deliver it everywhere you wish worldwide without any issues.

Shipping

Forwarding

Have your parcels delivered worldwide

Starting at €4.76 plus shipping

Consolidation

Re-pack multiple items into a larger box for lower shipping cost

Starting at €16.66

Customs declaration

Preparing the customs documentation required for international shipping

€1.19 per shipment

Cargo

Transportation of heavy and bulky parcels up to 40kg

Starting at €11.90 plus shipping

Returns

Returning your items to the seller in case you changed your mind

Starting at €4.76

Storage

Keep your parcels in our warehouse until ready to ship

Free for 14 days

Additional services

Pictures

Pictures of your parcel contents while it is at our warehouse

Starting at €5.95

Enterprise services

Services for customers with more than 10 shipments per month

Contact us

Meta

Shipping

Customer service

We have customer service at heart. Let us know if there is anything we can help with!
WhatsApp: +49 89 20 190 127
Messenger: ShipGerman
E-Mail: help@shipgerman.com

» Find out more about our customer service

Our warehouse

Our warehouse is located at:

Tassilostr. 6
85467 Neuching

Please always include your mailbox ID when ordering to ShipGerman. To obtain one you have to create a free account.

What we do?

Using ShipGerman you can receive any item from German online shops worldwide. We offer package forwarding from Germany to all over the world, including the US, Canada, Singapore, Ireland, the UK and Australia. Using ShipGerman you can get your own free German address.

Legal information

Currency conversion: When accessing this website you had the opportunity to select the currency the site should be displayed in. For your convenience prices can be displayed in different currencies, but you will always be charged in Euro. To convert the currencies we are using exchange rates that are updated when first browsing to the ShipGerman website and are provided by the European Central Bank (ECB). The ECB updates them once per day (except on TARGET closing days). It is possible that your payment provider (e.g. your bank or credit card company) charges fees for currency conversions or utilizes different conversion rates than the ones displayed here.
Value added tax: Prices include VAT if the destination country (rate calculator) or selected country (rest of the website) is an EU country. VAT is also applicable for shipments to non-EU countries if the user is not the recipient of the shipment but merely organizing the transport.