If a parcel you ordered already arrived at our warehouse we can help you return it to the merchant.

How it works

If you decide to have a parcel that is already at our warehouse returned please contact our customer service team.


Return with return label

If your merchant provides you with a pre-paid return label for your shipment through DHL, UPS or DPD we can use that return label for the return.

Return without return label

If your merchant does not provide a return label we can issue one for you. Please contact us to get a quote for the shipping cost.

Price: standard processing fee + shipping