Warehouse closures

Our warehouse is closed on all regional and national holidays impacting the region it is in. Parcel carriers will not deliver on these days as well and we do not ship. Find all holidays impacting our warehouse below.

Date Name
2023-11-01 Allerheiligen
2023-11-22 Buß- und Bettag
2023-12-24 Heilig Abend
2023-12-25 1. Weihnachtstag
2023-12-26 2. Weihnachtstag
2023-12-31 Neujahr
2024-01-01 Neujahrstag
2024-01-06 Heilige Drei Könige
2024-03-29 Karfreitag
2024-04-01 Ostermontag

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Shipping

Customer service

We have customer service at heart. Let us know if there is anything we can help with!
WhatsApp: +49 89 20 190 127
Messenger: ShipGerman
E-Mail: help@shipgerman.com

» Find out more about our customer service

Our warehouse

Our warehouse is located at:

Erhard-Stangl-Ring 14
84435 Lengdorf

Please always include your mailbox ID when ordering to ShipGerman. To obtain one you have to create a free account.

What we do?

Using ShipGerman you can receive any item from German online shops worldwide. We offer package forwarding from Germany to all over the world, including the US, Canada, Singapore, Ireland, the UK and Australia. Using ShipGerman you can get your own free German address.

Legal information

Currency conversion: When accessing this website you had the opportunity to select the currency the site should be displayed in. For your convenience prices can be displayed in different currencies, but you will always be charged in Euro. To convert the currencies we are using exchange rates that are updated when first browsing to the ShipGerman website and are provided by the European Central Bank (ECB). The ECB updates them once per day (except on TARGET closing days). It is possible that your payment provider (e.g. your bank or credit card company) charges fees for currency conversions or utilizes different conversion rates than the ones displayed here.
Value added tax: Prices include VAT if the destination country (rate calculator) or selected country (rest of the website) is an EU country. VAT is also applicable for shipments to non-EU countries if the user is not the recipient of the shipment but merely organizing the transport.