International shipping for
Otto

Germany's leading online retail platform. Otto offers a wide array of products ranging from fashion and electronics to home and kitchen items. With a strong reputation for quality and customer service, Otto is a preferred shopping destination for diverse consumer needs.

And here is the best part - even if Otto does not ship to your country, you can still get everything you want hassle-free with ShipGerman! We make international shopping effortless by receiving your order in Germany and forwarding it straight to your doorstep, no matter where you are. No limits, no frustration - just easy access to the items you love!

How worldwide deliveries for Otto work

From ordering with Otto in Germany to receiving your package worldwide it’s just a few easy steps.

1

Create your ShipGerman account

Creating your ShipGerman account is completely free of charge and can easily be done through our registration process. Once it is created it will give you access to your personal German address that you can use when shopping with Otto.

2

Order from Otto

Use the Otto website to order all the items you want to shop for. When checking out simply use the German address we provide you with. If you are unsure our customer service is happy to support you with filling out the order form.

3

Receive and forward

Once Otto has delivered your order to our warehouse we notify you by e-Mail. You can then place the shipping order directly through our website and can even request to have multiple parcels consolidated in case Otto sends your items seperately.

Sign up and start shopping from Otto today

Why choose ShipGerman?

Fast processing

We register shipments the same day they arrive at our warehouse and ship them no later than the next business day after you place your parcel forwarding order, ensuring quick delivery.

Preferred rates

Our high shipping volume allows us to offer preferred rates with many carriers, guaranteeing you the lowest delivery costs.

Strong delivery partners

We work with top carriers like DHL Express and UPS, ensuring record-speed deliveries and high reliability for your packages.

No subscriptions, no sign-up fees

With ShipGerman, you only pay for the packages you forward. There are no hidden fees or subscriptions, and your personal German address is free forever.

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Shipping

Customer service

We have customer service at heart. Let us know if there is anything we can help with!
WhatsApp: +49 89 20 190 127
Messenger: ShipGerman
E-Mail: help@shipgerman.com

» Find out more about our customer service

Our warehouse

Our warehouse is located at:

Tassilostr. 6
85467 Neuching

Please always include your mailbox ID when ordering to ShipGerman. To obtain one you have to create a free account.

What we do?

Using ShipGerman you can receive any item from German online shops worldwide. We offer package forwarding from Germany to all over the world, including the US, Canada, Singapore, Ireland, the UK and Australia. Using ShipGerman you can get your own free German address.

Legal information

Currency conversion: When accessing this website you had the opportunity to select the currency the site should be displayed in. For your convenience prices can be displayed in different currencies, but you will always be charged in Euro. To convert the currencies we are using exchange rates that are updated when first browsing to the ShipGerman website and are provided by the European Central Bank (ECB). The ECB updates them once per day (except on TARGET closing days). It is possible that your payment provider (e.g. your bank or credit card company) charges fees for currency conversions or utilizes different conversion rates than the ones displayed here.
Value added tax: Prices include VAT if the destination country (rate calculator) or selected country (rest of the website) is an EU country. VAT is also applicable for shipments to non-EU countries if the user is not the recipient of the shipment but merely organizing the transport.